WHAT IS ACCESSIBLE INFORMATION?
WHAT IS THE AIS?
WHAT IS EASY READ?
What is the Accessible Information Standard?
All organisations that provide NHS or adult social care must follow the accessible information standard by law.
This includes NHS Trusts and GP practices.
The accessible information standard tells organisations how they should make sure that they provide information which is easy to access and understand to all;
patients and service users
carers and parents
This includes making sure that people get information in the way that suits them best. Examples can include;
The standard also describes how to support people’s communication needs, for example by offering help from an advocate or British Sign Language interpreter.
You can find out more about this law in
Section 250 of the Health and Social Care Act 2012